Are you interested in providing solutions for customers in need of financial and credit card services? Are you a fluent German speaker with impressive English communication abilities? Eager to shape your career in a diverse environment under the sunny, delightful skies of Lisbon? We have the ideal opportunity for you! Become a part of the German Customer Support team.
️ Meet your next company
Our client is an internationally acclaimed American financial firm, one of the most esteemed brands globally.
✨ Your profile
- Proficient German skills (C2)
- Advanced English skills (minimum C1) both verbal and written
- Solid communication skills – including excellent telephonic conversation skills, attentive listening, and superior writing abilities
- Analytical and problem-solving skills coupled with acute attention to detail
- A willingness to learn and progress, be an inquisitive investigator and problem solver
- High-speed internet connection and suitable conditions for remote work
- Must hold EU citizenship or a valid work permit for Portugal Be a local candidate or willing to relocate to sunny Lisbon, Portugal
✅ Your day-to-day
- Providing solutions to customers who require assistance with financial and credit card services
- Delivering customer service through telephonic communication
- Augmenting customer experience by attentively listening to their requirements and worries, striving for first call resolution whenever feasible
- Establishing substantial relationships, addressing customers' queries in a polite, affable, and proficient manner
- Meeting and surpassing quality objectives, compliance rules, and productivity targets
❤️ Perks & benefits
- Relocation package
- Performance bonus
- Competitive salaries
- Paid professional training Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Advancement opportunities through various development programs
- Engaging and fun company-wide initiatives, including our Ever Better wellness program
- Job security Lifelong skills and experience Outstanding work culture
- We value unforgettable associate experiences. Here, you can elevate your quality of life and expand your career.
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